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Privacy Policy

OUR PROMISE TO YOU

Protecting your privacy is a key commitment for us as we develop and refine the offerings you enjoy and trust. We recognize the importance of your trust and do not take it for granted.

Your privacy is paramount to us. We build our services and products with privacy as a foundational principle. Our team, which includes experts in legal, security, engineering, and product design, ensures that every decision and action considers your privacy.

We pledge to be transparent about our data processing practices. Recognizing that many privacy policies are often unclear and complex, we commit to clear communication. Our Privacy Policy and related documents are crafted in simple English, aiming to eliminate confusion and promote understanding.

We dedicate ourselves to protecting your information. We are steadfast in our commitment to safeguard your data, continually enhancing our security measures and protocols.

Your trust in our Services with your personal information is something we deeply value and are committed to protecting. This includes helping you understand what data we collect, why we collect it, how it's used, and your privacy choices. Our Privacy Policy details these practices in clear language, minimizing the use of legal and technical terms.

This Privacy Policy is effective as of October 5, 2023.

EFFECTIVE DATE: October 5, 2023.

SCOPE OF THIS PRIVACY POLICY

This Privacy Policy governs all Radarly websites, applications, events, and services, collectively referred to as "Services". We include links to this Privacy Policy across our services for clarity.

Certain services may have their own privacy notices. Where a service has its specific privacy notice, that notice will supersede this Privacy Policy.

DATA WE COLLECT

To help you forge meaningful connections, we need certain information about you, like basic profile details and the types of people you wish to meet. We may also collect information generated through your use of our services, access logs, and information from third parties, such as when you link a social media account to our services. Below is more detail on the types of information we may gather.

Information you provide

You might share specific information while using our services, including:

  • Creating an account with us entails providing login details and basic personal information necessary for our service, such as your gender and date of birth.
  • Completing your profile allows you to add details about your personality, lifestyle preferences, interests, and other personal data, along with multimedia content like photos and videos. Access to your camera or photo library may be required to upload certain types of content.
  • You might share sensitive information, such as racial or ethnic background, sexual orientation, and religious beliefs, which is processed with your consent in some jurisdictions.
  • Participating in surveys or focus groups provides us insights into our products and services, including your responses and feedback.
  • We collect information you provide during promotions, events, or contests, and when you interact with our customer support, we process the information shared during these interactions. Sometimes, these interactions are recorded or monitored for quality and training purposes.
  • If you request us to communicate with others or manage their information, we collect the data you provide about them to fulfill your request.
  • We also process the content of your communications with other users and the information you upload as part of our service's functionality.

Information from third parties

We receive information about you from other sources, such as:

  • Social networks. You can use social network credentials to create and log into your Radarly account, allowing you to share information from your social network with us.
  • Other users. Information about you may come from other users’ interactions with our services.
  • Partners. Information about you may be provided by our partners, such as when you are referred to us through advertisements on partner platforms.

Information collected through service use

We collect data on how you use our services, including:

Usage details
We track your activities, like which features you use, your searches, clicks, and the pages you view, as well as the timing and frequency of your interactions with our services and other users.

Device information
We gather data from the devices you use to access our services, including:

  • Device and software specifications, such as IP address, device and app settings, app crashes, and advertising identifiers.
  • Information about your network connection, including your service provider and signal strength.
  • Data from device sensors, like accelerometers, gyroscopes, and compasses.

Location and media information (with your consent)
With your permission, we may collect precise geolocation data and media content, like photos and videos, depending on your device and service settings.

Cookies and tracking technologies

We use cookies and similar technologies to identify you and/or your device(s). Our Cookie Policy provides more information on why we use these technologies (e.g., to authenticate you, remember your preferences, analyze site traffic) and how you can control them.

Do Not Track signals
We currently do not respond to "Do Not Track" signals as there is no industry standard, and not all browsers support it.

USING YOUR INFORMATION

Our main goal in using your information is to enhance our services and provide you with a tailored experience. We use your personal data to maintain your safety and for advertising purposes. Below are detailed reasons for how we use your information.

Account and service management

  • Communicating about our services, managing orders, and billing
  • Account creation and management
  • Customer support and inquiry response
  • Transaction processing

User interaction

  • Analyzing your profile and activities to facilitate meaningful connections and recommendations

Cross-device experience

  • Linking your devices for a seamless service experience across them

New services

  • Registering and managing your account in new service features
  • Notification and advertisement delivery based on your preferences

Service improvement and innovation

  • Developing new features and services
  • Conducting research and analysis to enhance our services

Preventing misuse

  • Detecting, preventing, and addressing fraud and other illegal or unauthorized activities

Legal compliance

  • Adhering to legal obligations, assisting law enforcement, and enforcing our legal rights

Consent-based processing

  • We sometimes process your data based on your consent, which you can withdraw at any time.

SHARING YOUR INFORMATION

Information sharing primarily occurs with other users as part of our service. We also share information with service providers, partners, related organizations, and sometimes, law enforcement.

With other users
Your information, including your public profile, is shared with other users. Be mindful of the details you share.

With service providers and partners
We work with third-party vendors for various operational needs. These partnerships are governed by strict confidentiality agreements and security standards.

Corporate transactions
Your information may be transferred during business changes like mergers or acquisitions.

Legal requirements
We disclose your information when legally required for safety, law enforcement, or legal process compliance.

With consent
We share information with third parties when we have your consent to do so.

International data transfers

Information sharing may involve transferring data across borders, including to jurisdictions outside your own.

YOUR PRIVACY RIGHTS

We provide tools and settings within our services for you to access, correct, or delete your information. You can also change device settings regarding location sharing and notifications.

  • Device settings
  • Account deletion
  • Freeze your account

We respect your privacy rights and provide means to review, update, or delete your information. Contact us for assistance or to address privacy concerns.

FOR CALIFORNIA RESIDENTS

California residents can request information about data shared for direct marketing purposes. Contact us to submit your request.

DATA SECURITY AND RETENTION

We strive to protect your information but cannot guarantee complete security. We review our security practices regularly and may retain your information as needed for legal and business purposes, following a defined retention period.

CHILDREN'S PRIVACY

Our services are not for individuals under 12. We do not knowingly collect data from minors.

PRIVACY POLICY UPDATES

We may update this policy to reflect changes in our practices. You will be notified before any significant changes take effect.

CONTACT INFORMATION

For questions about this Privacy Policy, please contact us at support@radarly.app.